Due to business growth, we are seeking applicants for the role of Application Support Engineer. Both full time and part time positions are available.

Role Details

Application Support Engineer
Hours: 7am – 4pm, Monday – Friday

Application Support Engineer – Part Time
Hours: 7am – Midday, Monday – Friday.

Reports to: Project Manager

Overall purpose of the job

The Ontrack Application Support Engineer will assist Ontrack’s customer base by providing first line support for each application within the Ontrack family. Working with the Ontrack team they will deal directly with end users, answering their questions about Ontrack’s applications and resolving their technical problems.

The engineer will also work with the customer/client to develop and manage Ontrack’s fault escalation and resolution process. When not providing support to Clients, the engineer will also perform a number of administrative tasks related to their support role.

More information

Download the full job specifications here:

Application Support Engineer

Application Support Engineer – Part Time

To apply

Call our HR team on 07826 905787 or 07500 896006