What are you doing to ease the pain of street works?

Our goal is to help you eradicate the street works problems which are causing pain points in your business.

Select the biggest pain point you are experiencing and follow the questions to see how yours can be eased.

Reduce Fines & FPNs

Eradicate Defects

Manage Workloads & Tasks

Reduce Job Overruns (S74)

Reduce Waste

Click through each question and we will suggest a solution to your street works pain and offer a way to find out more.

Or, why not contact us to discuss how you could run a field trial of the Ontrack works management system, free and without obligation

Our latest white paper is now available. Called “6 functions a Works Management System must have”, this paper explores the ‘must have’ functions that a good works management system should include.

Some of the features mentioned may surprise you but why not download and have a read? The paper can be accessed via the link below.

6 functions a Works Management System must have

Our team attended the SEHAUC exhibition at Epsom Racecourse on Tuesday 27th June.

Our stand attracted a lot of attention and we met with several utilities and contractors who were keen to find a better system to manage their street works.

We were able to show them some of the unique features of Ontrack in supporting the drive to reduce street works fines and lower costs for contractors.

Run a trial of a new system to establish the benefits to your business

When considering a new works management system for your business, it is useful to run a trial before making a final decision.

Implementing a new system into your business can be a complex process but the results can be groundbreaking. We strongly recommend that you run a field trial in order to establish the fit with your business and to get an idea of the benefits which could be delivered.

If a full trial is not possible then at least run a controlled test on one of your work sites. Why not use your own staff to operate the mobile apps to check on ease of use. In this way you can select a system which will fit your business and its people.

Speak to the Ontrack team for a demo and to discuss how you could run a field trial of the Ontrack works management system, free and without obligation. We can support you in running the trial and get your people using the system before you take the project any further.

Why work with Ontrack?

We do everything we can to provide critical support for our customers as they deliver the complex tasks connected to street works excavation and reinstatement.

Ontrack is rooted in the industry, used on a daily basis to manage hundreds of operatives performing critical and time sensitive tasks, we are well used to supporting clients to deliver on their contractual objectives.

To reduce

  • FPN’s and job over runs
  • Health and safety incidents
  • Time spent validating work delivered
  • Admin costs

To increase

  • Profitability
  • Client & customer satisfaction
  • Operational efficiency

Using state of the art cloud technology, matched with dedicated user and system support teams to ensure fast responses where required, we work to make sure that your teams can deliver their work efficiently.

Offering configurations to match your contract, tasking and personnel requirements we pride ourselves on making sure that your teams can focus on delivering their work safely and efficiently.

Intuitive system functionality means that your teams are trained and up and running quickly, spending less time on administration and more time focusing on customer, safety and quality.

Capture high quality, geocoded & date stamped images or video of work as it is delivered, all stored against the job and filed in a fully auditable format, making retrieval and compliance assessment simple and easy.

Our latest innovation has been to significantly enhance the mobile user experience, ensuring that site operatives are coached through their work and can easily capture evidence in real time.

Ontrack helps drive operational efficiency and good practice, all with the aim of improving the quality and safety of work done.

Get in touch with us to arrange a demo and find out more about how your quality could improve by using Ontrack.

Ontrack are pleased to launch our new training and support portal.

This provides our customers with a one stop shop for logging support tickets, accessing our knowledge base and taking online courses in our products.

Our online training is available to all clients and is a step-by-step guide to using the Ontrack family of applications. The training is split down into bite sized chunks of learning which is easy to understand by users from all sides of your business.

Videos go through the context as well as walking through the functions for each area of the app.

Why not ask us to demo the training and support portal to you!

Ontrack is very pleased to announce that their Reinstatement Quality Certificate (RQC) service has won the coveted Street Works Excellence award at the Street Works UK Awards 2021 on 17th November 2021.

Street Works UK is the foremost Trade Association within the United Kingdom, representing Utilities and their contractors on street works issues. They promote best practice, self-regulation and a two-way relationship with Government and other relevant stakeholders.


The Street Works UK Awards are the premier celebration in the street works event calendar, honouring operatives, innovation and sustained high standards across the industry.


A desire to help the street works industry improve its performance and reputation was at the heart of Ontrack developing the Reinstatement Quality Certificate service.


Ontrack had originally been developed as a mission critical business tool which not only captures high resolution imagery and critical works data, but also coach operatives in best practice via configured prompts and questions.


The system itself promotes safety, efficiency and achievement of high-quality work within an exacting compliance environment, delivering high levels of customer satisfaction and significant cost savings.


It is this core functionality which enabled the Ontrack team to create the integral Reinstatement Quality Certificate.


Use of the Ontrack RQC creates greater value for all stakeholders, by reducing the cost and inconvenience of unnecessary site visits whilst positively impacting customer satisfaction, operational efficiency and environmental objectives.


Ontrack’s CEO, Katrina O’Connor said:


“I am thrilled to see the Ontrack team recognised for it’s commitment to improving the quality of work done by our hard working utilities and their contractors.”


“To see Ontrack win honours for its innovative approach to finding a solution to a challenge posed by a client, which, hitherto had not existed is particularly pleasing.”


“There is much to celebrate within our industry and the Reinstatement Quality Certificate is the result of many months of work & investment, which has created an effective method of validating the quality of the work delivered on a daily basis within the United Kingdom.”

Ontrack is very pleased to announce that their Reinstatement Quality Certificate (RQC) service has been shortlisted within the Street Works Excellence category of the Street Works UK Awards 2021.

Street Works UK is the foremost Trade Association within the United Kingdom, representing Utilities and their contractors on street works issues. They promote best practice, self-regulation and a two-way relationship with Government and other relevant stakeholders.  

The Street Works UK Awards are the premier celebration in the street works event calendar, honouring operatives, innovation and sustained high standards across the industry.

A desire to help the street works industry improve its performance and reputation was at the heart of Ontrack developing the Reinstatement Quality Certificate service.

Ontrack had originally been developed as a mission critical business tool which not only captures high resolution imagery and critical works data, but also coach operatives in best practice via configured prompts and questions.

The system itself promotes safety, efficiency and achievement of high-quality work within an exacting compliance environment, delivering high levels of customer satisfaction and significant cost savings.

It is this core functionality which enabled the Ontrack team to create the integral Reinstatement Quality Certificate.

Use of the Ontrack RQC creates greater value for all stakeholders, by reducing the cost and inconvenience of unnecessary site visits whilst positively impacting customer satisfaction, operational efficiency and environmental objectives.

Award winners will be confirmed at the Street Works UK Annual Conference on 17th November 2021.

Ontrack has announced the latest investment programme as it moves to the next stage of its development.

The new www.ontrackms.com combines a refreshed look and style with improved product detail and intuitive layout. It reinforces Ontrack’s presence as the premier street works and reinstatement management system in the UK.

Development of the website has been complimented by the arrival of Phil Harris as Business Development Manager.

Phil brings with him more than 25 years of experience within construction software systems. Phil will be responsible for winning new business and effectively managing existing client relationships within the Ontrack portfolio.

Phil Harris

Phil said:

“I am very pleased to be joining Ontrack at such an exciting time and looking forward to helping the business achieve its ambitious growth plans. It is a fantastic product, dedicated to helping clients deliver their work to a high standard and promote best practice for the benefit of all.”


Katrina O’Connor, CEO of Ontrack said:

“Phil brings with him a wealth of knowledge, skill & experience, which, in conjunction with the strength of the Ontrack product, will allow us to achieve our goals and grow significantly over the coming years. Everyone at Ontrack is looking forward to working closely with him.”

Eight2O are the largest alliance in the water sector. It is a joint venture that consists of Thames Water and other partners, seeking to bring better value for money and benefits for their customers.

We at Ontrack are delighted that Eight2O have chosen our system to run their day to day jobs. As part of our service, we provide face to face training for both mobile users and desktop users.

Eight2O will use Ontrack to keep track of their excavation teams working on site, with the addition of Ontrack’s street works compliance feature. This will support Eight2O in ensuring that their teams are complying with the NRSWA legislation.