A short story about our journey

To start our history trip, let’s go back to the very beginning…

The development of Ontrack began in 2005. Our goal was to create a works management system that improved customer service, showed all job information provided by the local authorities and customer complaints to be recorded through images in jobs. Images were sent into Ontrack via MMS (Multimedia Messaging Service) but were then later sent in through email.

Let’s fast forward to 2010 when Ontrack 2 was released, along with our brand new iOS app, Ontrack Mobile. This app gives operational users visibility of rich job information and the ability to send live updates such as images, video, measures or comments to Ontrack 2. This allows office users to see job updates in real time. This was an exciting time for Ontrack as we had a mobile app and a web app that were in sync, which could be updated and accessed at any time and from anywhere.

In 2014, we were happy to release a product that could be accessed on any mobile device. Ontrack Lite allowed users the ability to access the job information, view the images on a job in real time, from any location, as if they are on site. Ontrack Lite would allow the operative to assess what has been carried out on site, and what to expect when they arrive on site. Our main target audiences were supervisors that are on the move and having the ability to access a job and the essential information they need to know about the job quickly and displayed on one page.

We at Ontrack are constantly researching and testing new ways of improving our products, listening to our client’s needs and requirements, while ensuring that all our products are user-friendly.

Our team of developers are currently working on our latest product improvements – watch this space.

For more information on all our products, please click here, or contact us at sales@ontrackms.com

Ontrack’s Brand History

Ontrack’s branding has evolved as much as the system has over the years.

In 2005, the launch of Ontrack allowed office users to see rich photography from the site, in real time. Our original logo, in the shape of an eye, reflects what was ground-breaking functionality at the time, sending the message that, for the first time, office users could have full visibility of any job.

2010 saw the release of Ontrack version 2, with the same emphasis on photography, combined with a wealth of additional Street Works information and planning tools. With this, came a refresh of the brand. The ‘O’ was stylised to represent hands holding the information. We wanted to transmit the message that Ontrack enables users to have full visibility of all job information in Ontrack, along with the tools to allow them to work more effectively.

The first product in the next generation Ontrack family, Ontrack Lite, was released last year. We have further exciting releases planned over the coming year, and so we felt it was the right time for another refresh!  Our new logo maintains Ontrack’s familiar green colour, and the subtle ‘power’ icon demonstrates that Ontrack is always on, accessible from anywhere and at any time, ready to empower its users.

If you would like a full history of Ontrack, please see our last post here.