Tag Archive for: street-works

The majority of site based questionnaires are short or can be completed relatively quickly, but what happens if you have a started a particularly long questionnaire and have to take a phone call or perhaps someone asks you a question?

Do you risk losing all the answers you have submitted so far?

The Ontrack team are pleased to be able to introduce the Save and Resume functionality which will resolve this issue and make the data collections tools in Ontrack among the best in the industry.

How does the save and resume work?

Each time you start a questionnaire, you will have the option to save a draft. This draft can be returned to later so there is no need to worry if something comes up to distract you. 

The questionnaire will look the same, but now when you navigate away, you will be presented with three new options:

Save Draft – saves latest changes so they are preserved for next time.

Discard Draft and return to Task – this loses any changes you have made in this session (any answers submitted in a previous session will be preserved because they were saved in previous edit).

Reset Questionnaire – this will remove the most recently added answers and revert back to the draft that I saw when first returning to the questionnaire.

On site data capture

Find out more about the importance of flexibility when completing on site data capture by speaking with our team.

What are you doing to ease the pain of street works?

Our goal is to help you eradicate the street works problems which are causing pain points in your business.

Select the biggest pain point you are experiencing and follow the questions to see how yours can be eased.

Reduce Fines & FPNs

Eradicate Defects

Manage Workloads & Tasks

Reduce Job Overruns (S74)

Reduce Waste

Click through each question and we will suggest a solution to your street works pain and offer a way to find out more.

Or, why not contact us to discuss how you could run a field trial of the Ontrack works management system, free and without obligation

Our team attended the SEHAUC exhibition at Epsom Racecourse on Tuesday 27th June.

Our stand attracted a lot of attention and we met with several utilities and contractors who were keen to find a better system to manage their street works.

We were able to show them some of the unique features of Ontrack in supporting the drive to reduce street works fines and lower costs for contractors.

Why work with Ontrack?

We do everything we can to provide critical support for our customers as they deliver the complex tasks connected to street works excavation and reinstatement.

Ontrack is rooted in the industry, used on a daily basis to manage hundreds of operatives performing critical and time sensitive tasks, we are well used to supporting clients to deliver on their contractual objectives.

To reduce

  • FPN’s and job over runs
  • Health and safety incidents
  • Time spent validating work delivered
  • Admin costs

To increase

  • Profitability
  • Client & customer satisfaction
  • Operational efficiency

Using state of the art cloud technology, matched with dedicated user and system support teams to ensure fast responses where required, we work to make sure that your teams can deliver their work efficiently.

Offering configurations to match your contract, tasking and personnel requirements we pride ourselves on making sure that your teams can focus on delivering their work safely and efficiently.

Intuitive system functionality means that your teams are trained and up and running quickly, spending less time on administration and more time focusing on customer, safety and quality.

Capture high quality, geocoded & date stamped images or video of work as it is delivered, all stored against the job and filed in a fully auditable format, making retrieval and compliance assessment simple and easy.

Our latest innovation has been to significantly enhance the mobile user experience, ensuring that site operatives are coached through their work and can easily capture evidence in real time.

Ontrack helps drive operational efficiency and good practice, all with the aim of improving the quality and safety of work done.

Get in touch with us to arrange a demo and find out more about how your quality could improve by using Ontrack.

Ontrack is very pleased to announce that their Reinstatement Quality Certificate (RQC) service has won the coveted Street Works Excellence award at the Street Works UK Awards 2021 on 17th November 2021.

Street Works UK is the foremost Trade Association within the United Kingdom, representing Utilities and their contractors on street works issues. They promote best practice, self-regulation and a two-way relationship with Government and other relevant stakeholders.


The Street Works UK Awards are the premier celebration in the street works event calendar, honouring operatives, innovation and sustained high standards across the industry.


A desire to help the street works industry improve its performance and reputation was at the heart of Ontrack developing the Reinstatement Quality Certificate service.


Ontrack had originally been developed as a mission critical business tool which not only captures high resolution imagery and critical works data, but also coach operatives in best practice via configured prompts and questions.


The system itself promotes safety, efficiency and achievement of high-quality work within an exacting compliance environment, delivering high levels of customer satisfaction and significant cost savings.


It is this core functionality which enabled the Ontrack team to create the integral Reinstatement Quality Certificate.


Use of the Ontrack RQC creates greater value for all stakeholders, by reducing the cost and inconvenience of unnecessary site visits whilst positively impacting customer satisfaction, operational efficiency and environmental objectives.


Ontrack’s CEO, Katrina O’Connor said:


“I am thrilled to see the Ontrack team recognised for it’s commitment to improving the quality of work done by our hard working utilities and their contractors.”


“To see Ontrack win honours for its innovative approach to finding a solution to a challenge posed by a client, which, hitherto had not existed is particularly pleasing.”


“There is much to celebrate within our industry and the Reinstatement Quality Certificate is the result of many months of work & investment, which has created an effective method of validating the quality of the work delivered on a daily basis within the United Kingdom.”

Ontrack is very pleased to announce that their Reinstatement Quality Certificate (RQC) service has been shortlisted within the Street Works Excellence category of the Street Works UK Awards 2021.

Street Works UK is the foremost Trade Association within the United Kingdom, representing Utilities and their contractors on street works issues. They promote best practice, self-regulation and a two-way relationship with Government and other relevant stakeholders.  

The Street Works UK Awards are the premier celebration in the street works event calendar, honouring operatives, innovation and sustained high standards across the industry.

A desire to help the street works industry improve its performance and reputation was at the heart of Ontrack developing the Reinstatement Quality Certificate service.

Ontrack had originally been developed as a mission critical business tool which not only captures high resolution imagery and critical works data, but also coach operatives in best practice via configured prompts and questions.

The system itself promotes safety, efficiency and achievement of high-quality work within an exacting compliance environment, delivering high levels of customer satisfaction and significant cost savings.

It is this core functionality which enabled the Ontrack team to create the integral Reinstatement Quality Certificate.

Use of the Ontrack RQC creates greater value for all stakeholders, by reducing the cost and inconvenience of unnecessary site visits whilst positively impacting customer satisfaction, operational efficiency and environmental objectives.

Award winners will be confirmed at the Street Works UK Annual Conference on 17th November 2021.