Website Terms of Use


The Ontrack web site ( is operated by Ontrack Management Solutions Ltd, 20 Peterborough Road, Harrow, Middlesex, HA1 2BQ, UK. By accessing and using the site you agree to the following terms and conditions. We may revise these terms and conditions at any time by amending this page. Please check this page from time to time to take notice of any changes we have made, as they are binding on you.


The content on our site is provided for general information only. We make reasonable efforts to ensure that the information on this website is accurate and up-to-date. However, please note any of the content on our site may be out-of-date at any given time, and we do not guarantee that our site, or any content on it, will be free from errors or omissions. We cannot accept responsibility for any loss or inconvenience caused by reliance on inaccurate material contained in this site.


We cannot guarantee that our site will be secure or free from bugs or viruses. You should use your own virus protection software. You must not misuse our site by knowingly introducing viruses or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.


All rights in the intellectual property, designs, texts, graphics and other material on our site is copyright of Ontrack or other third parties. Permission is granted to electronically copy and print, in hard copy, portions of our site solely for private or educational use (within the classroom), provided that no changes are made to the material and that Ontrack is acknowledged as the owner. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Any other use of the materials on our site (including reproduction for purposes other than noted above and alteration, modification, distribution or republication) without our prior written permission is strictly prohibited. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors. Should you require permission for the above, please contact us at


We recognise the importance of providing a website that is inclusive and available for all user groups. You can easily change the text size by customising your browser. If you have any questions about our website please do get in touch at We have designed our website to help ensure accessibility by:

  • Selecting page layouts that are clear and consistently used
  • Chosen colours to be contrasting and not disadvantageous to those with colour blindness
  • Including an alternative text description for images
  • Including links to external websites that will open in a new browser window or tab

These links to other sites are provided for your convenience and does not imply endorsement or approval by Ontrack of the linked site, its operator, or its content. We are not responsible for content of any website outside of our own.

Privacy Policy

This privacy policy only covers the Ontrack website ( Websites linked from this site are not covered by this policy.

We are committed to protecting and respecting your privacy. We endeavour at all times to comply with the requirements of the General Data Protection Regulations (GDPR). For the purposes of the regulation, the Data Controller is Ontrack Management Solutions Ltd, 20 Peterborough Road, Harrow, Middlesex, HA1 2BQ.

We may collect and process personal information from visitors to our website. This includes information that you provide by filling in forms on our site e.g. on-line job applications. This information is used only to respond to enquiries and to monitor site usage. Where personal data is requested through forms, such data is only used for the purpose stated on the form and will not be given or sold to any third parties.

Cookies and logging of IP addresses are used to enable us to monitor site traffic and repeat visitor statistics. These statistics will not include information that can be used to identify any individual. Such information is anonymous and held on a temporary basis. By submitting your data you consent to the use of that information as set out above.

Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site or through our apps; any transmission is at your own risk. Once we have received your information it will be stored within the European Economic Area and strict procedures and security features will be used to try and prevent unauthorised access. The personal data you submit to us will only be retained for as long as is required for the purposes for which it was collected or as required by law.

We may disclose your personal data to third parties that are engaged by us to provide services to us, in which case we will require those parties to keep that information confidential and secure and to use it solely for the purpose of providing the specified services to us.